Terms & Conditions Prada4D – Complete Platform Usage Guide

Welcome to Prada4D. These Terms and Conditions ("Agreement") govern your use of the platform, website, mobile application, and all services provided by Prada4D ("Platform"). By registering an account, making a deposit, or using any part of the Prada4D Platform, you acknowledge that you have read, understood, and agreed to be fully bound by this Agreement.

Prada4D is an online entertainment platform offering a wide variety of games — including Live Casino, baccarat, football, 4D lottery, slots, and more — tailored specifically for Malaysian players. We operate with a full commitment to security, fairness, and transparency across all aspects of our service.

Prada4D reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. However, any material changes will be communicated to players via their registered email or an in-platform notification. Your continued use of the Prada4D platform following any such amendment will be deemed acceptance of the revised terms.

To register and use the Prada4D Platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years old at the time of registration.
• Is a Malaysian citizen, permanent resident, or an individual otherwise legally permitted to play in Malaysia.
• Not prohibited by any law, regulation, or court order from participating in online gambling or betting platforms.
• Not playing in a professional capacity on behalf of any organisation, sports team, or other body with a vested interest in the outcome of a game.
• Not suffering from any serious gambling problem, or having already set personal limits by enrolling in a self-exclusion program.

Prada4D takes the protection of minors seriously. If we detect or suspect that an account is being used by an individual under 18 years of age, the account will be suspended immediately and all funds frozen pending the outcome of an investigation.

Each individual is only permitted to hold one (1) active account on Prada4D at all times. Multiple account ownership ("multi-accounting") is strictly prohibited and may result in the closure of all accounts involved and the forfeiture of all balances and winnings.

When registering an account, you must provide accurate, current, and complete information, including:

• Full name as per identity card or passport
• An active Malaysian mobile number
• A valid and active email address
• Actual date of birth

You are solely responsible for maintaining the confidentiality of your password and account login details. Prada4D will not be held liable for any loss or damage arising from unauthorised access to your account as a result of your own negligence. Please notify the Prada4D support team immediately if you suspect that your account has been accessed by an unauthorised party.

Prada4D accepts deposits via a wide range of popular payment methods in Malaysia. All transactions are processed in Malaysian Ringgit (MYR) only.

Prada4D reserves the right to limit, suspend, or decline any deposit for security, fraud prevention, or regulatory compliance reasons. If your deposit is delayed without an apparent reason, please contact our support team with proof of the transaction.

Players may submit a withdrawal request at any time, subject to the following conditions:

• The account has completed the required identity verification process.
• No withdrawals may be processed while a complaint or account investigation is ongoing.
• Any bonus received must meet the specified wagering requirements before a withdrawal is permitted.
• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals will be processed to the same payment method used for the deposit (unless otherwise agreed by Prada4D).

Withdrawal processing time: 30 minutes for standard members, and faster for VIP members depending on membership tier. Prada4D reserves the right to request additional verification documents (KYC – Know Your Customer) before approving withdrawals exceeding RM5,000 within a 24-hour period.

Prada4D offers a variety of bonuses and promotions to its members. All bonuses and promotions are subject to the following conditions unless otherwise stated:

• Rollover / Wagering Requirements: Every credited bonus carries a wagering requirement that must be met before any withdrawal can be made. Wagering requirements will be clearly stated in each promotional offer.
• Validity Period: All bonuses have an expiry date. Any unused bonus remaining after the expiry date will be automatically forfeited.
• One Bonus Per Promotion: Each promotion may only be claimed once per player unless otherwise stated.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system — including opening multiple accounts, player collusion, or systematically exploiting low-risk betting strategies — may result in cancellation of all bonuses and account closure.

All games available on Prada4D — including baccarat, Live Casino, 4D lottery, Malaysia Super League and EPL Sports Betting, slots, and arcade games — are subject to the following rules:

• The outcome of all games is final once a round or match has concluded and cannot be disputed on unreasonable grounds.
• Prada4D uses an audited RNG (Random Number Generator) system to ensure fairness across all RNG games.
• In the event of a technical disruption during an active game, Prada4D reserves the right to void or complete the game at our discretion.
• Bets placed cannot be cancelled once a game has started, except under specific circumstances approved by Prada4D.
• Minimum and maximum bet limits for each game are displayed within the respective game interface.

The following are strictly prohibited on the Prada4D platform and may result in immediate account closure and forfeiture of all funds:

• Holding more than one active account at the same time.
• Using third-party software, automated bots, or any other technology to gain an unfair advantage.
• Sharing account login credentials with another individual.
• Colluding with other players to manipulate game outcomes.
• Money laundering or engaging in any illegal financial activity through the platform.
• Providing false or misleading information during the registration or identity verification process.
• Using your Prada4D account for any purpose other than legitimate personal entertainment.

Closure by Player: You may close your Prada4D account at any time by contacting our customer support team. Any account balance not subject to restrictions will be returned to you once the verification process is complete.

Closure by Prada4D: Prada4D reserves the right to suspend or close your account without prior notice under the following circumstances:

• Breach of any provision under these Terms and Conditions.
• Suspected involvement in fraud, money laundering, or other illegal activities.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Receipt of information indicating that the account holder is an individual under 18 years of age.
• Compliance with lawful orders or regulations issued by the relevant authorities.

Prada4D takes the privacy of our players very seriously. The collection, processing, and use of your personal data is governed by our Privacy Policy which form part of this agreement.

In summary, Prada4D:

• 256-bit SSL encryption is used to protect all data and transactions.
• Not selling, renting, or sharing your personal data with third parties without your consent, except as required by law.
• Retaining your data only for as long as necessary for legitimate business purposes or as required by law.
• Grants you the right to access, amend, or request the deletion of your personal data, subject to applicable legal obligations.

Prada4D is fully committed to the principles of responsible gambling. We believe that healthy entertainment is entertainment that is controlled and responsible. To support this, Prada4D provides the following tools to help players manage their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Play Time Limit: Set a maximum daily time limit for your gaming sessions.
• Account Pause: Temporarily suspend your account for a period ranging from 24 hours to 6 months.
• Permanent Self-Exclusion: Permanently close your account with an irreversible request.

For more information on responsible gambling and available support resources, please visit our Responsible Gambling us.

Prada4D shall not be liable for any loss or damage arising from:

• Service interruptions, server failures, or technical issues beyond Prada4D's reasonable control.
• Actions or omissions by third-party payment providers, game suppliers, or internet infrastructure.
• Unauthorised access to your account resulting from your own negligence.
• Indirect, consequential, or punitive losses, regardless of their cause.

Prada4D's maximum liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 30 days preceding the date on which the claim arises.

If you have any complaints or disputes relating to the Prada4D platform or its services, we encourage you to follow the procedure below:

• Step 1 – Contact Support: Contact the Prada4D customer support team via Live Chat, WhatsApp, or email with full details of your dispute. We aim to respond within 24 hours.
• Step 2 – Formal Complaint: If you are not satisfied with the resolution offered, please submit a formal written complaint to Prada4D management via our official email.
• Step 3 – Mediation: If a dispute remains unresolved, both parties may agree to refer the matter to a jointly appointed mediator.

Prada4D's decisions regarding game outcomes, bonus payouts, and account management are final in matters within the platform's technical jurisdiction, unless a material technical error can be demonstrated.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute that cannot be resolved through the prescribed internal procedures will be referred to the exclusive jurisdiction of the Malaysian courts.

Prada4D operates in full compliance with all applicable laws and regulations within its operating jurisdiction. Players are responsible for ensuring that their use of the Prada4D platform is lawful under the local laws applicable to them.

If you have any questions, complaints, or feedback regarding these Terms and Conditions or Prada4D's services in general, you may reach us through the following channels:

• Live Chat: Available on the platform 24 hours a day, 7 days a week
• WhatsApp & Telegram: Displayed on the platform after login
• Email: support@prada4d.im

Prada4D's support team is ready to assist you. We aim to respond to all enquiries within 24 hours on business days, and within 4 hours for urgent account or transaction issues.